Alison Kay Holistic TherapyReflexology, Massage, Indian Head Massage, Reiki, Virtual Therapies, Beauty, Pampering and Workplace therapy
Mobile therapy in Surrey

FAQ's

What is Complementary Therapy?
Complementary therapies are not an alternative to conventional medical care - they can be used alongside to help relax you and calm your mind, body and spirit. If you are suffering with a chronic condition, Complementary therapies can help to improve quality of life and bring comfort. If you are experiencing conditions such as stress, anxiety, insomnia, headaches, migraines, hormone issues, digestive issues, arthritis, ear/sinus congestion, hayfever, back, neck or shoulder tension or postural tension, then please feel free to contact me as I may very well be able to help support you. In some cases, there may be conditions or illnesses where treatment may not be appropriate, or you may need to obtain advice from your GP beforehand, and for this reason I will complete a full consultation with you before treatment commences.

What areas do you cover as a mobile therapist?
I work on a mobile basis in Caterham and the surrounding areas of Coulsdon, Reigate, Chaldon, Merstham, Woldingham, Warlingham, Redhill, Oxted, Selsdon, Sanderstead, Banstead, Carshalton, Wallington, Tadworth, Godstone and Bletchingley - mostly within an 8 mile radius but I will sometimes travel further afield if you're happy to pay an extra charge.

What can I expect during a reflexology treatment?
I will bring everything I need with me; reflexology chair or couch, towels, and a chair for me to sit on! All you will need to do is make sure your room is warm and comfortable, and you are welcome to play some relaxing music if you wish. Reclining in my comfortable chair you will remain fully clothed, although I will need to access your lower legs so tight jeans might not be the best choice!

What can I expect during a massage treatment?
I will bring my massage couch, towels and my heated blanket for you to lie on. You will be fully covered during the massage, except for the area I am working on. I use locally sourced (mostly organic) pre-blended oils, or unscented oils depending on your preference. All you need to do is make sure your room is warm and comfortable, and you are welcome to play some relaxing music if you wish.

What is your cancellation policy?
Should you need to cancel your appointment, I would be grateful if you could give me at least 24 hours notice, to avoid paying the full treatment fee.

Are there any reflexology techniques I can use at home between treatments?
Yes, click here for some self-help techniques!

What are the terms and conditions for your Gift Vouchers
Gift vouchers are valid for one year from date of issue, and must be used before the date of expiry on the voucher.
Vouchers are non-refundable and cannot be exchanged for cash in part or full.
Gift vouchers cannot be transferred or sold on.
As I am a mobile therapist the recipient must live within the area I am able to travel to (usually checked at time of enquiry)
The voucher must be presented at time of treatment.
Vouchers cannot be used in conjunction with any other promotions or discounts.
We do not accept responsibility for lost or mislaid vouchers and once expired, vouchers may not be used.
Gift vouchers can not be used to purchase Gift vouchers.
Please note that vouchers will only be issued once full payment is received.
Cancellation policy still applies (see above) for cancellations received less than 24hours before the appointment.




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